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@techreport{NBERw13850,
 title = "Helping Workers Online and Offline: Innovations in Union and Worker Organization Using the Internet",
 author = "Freeman, Richard B and Rehavi, M. Marit",
 institution = "National Bureau of Economic Research",
 type = "Working Paper",
 series = "Working Paper Series",
 number = "13850",
 year = "2008",
 month = "March",
 doi = {10.3386/w13850},
 URL = "http://www.nber.org/papers/w13850",
 abstract = {This study examines two innovative efforts to provide union services to workers with the aid of low cost Internet communication: the AFL-CIO's Working America, a "community affiliate" that enrolled 2 million workers from 2004 to 2007 by canvassing them at their homes and over the Internet (www.workingamerica.org); and the UK'S Trade Union Congress's www.unionreps.org.uk, a discussion board for worker representatives to communicate about workplace issues.  Working America demonstrates that workers without collective bargaining will join a union organization that communicates on-line and off-line and campaigns for worker interests in society.  Unionreps.org shows that local worker representatives can form an on-line community that shares information to improve the services they give workers.  Combining the two innovations could be a step toward a new "open source" union form that provides union services at low cost outside of collective bargaining.},
}